Purchasing, Shipping & Returns
What payment forms do you accept??
American Express, VISA, Mastercard, Discovery and PayPal are accepted on our site, which you can select during checkout.
When will my order ship??
All orders are scheduled to ship within 24 hours after placing your order. If you place your order after Friday 6PM EST or on weekends, your order will ship the next business day.
What are my shipping options??
All standard shipping options will arrive within 4-5 days from the time your order is shipped. We also offer Priority Shipping, which will arrive within 2-3 days from the time your order is shipped. If you need it even sooner, please contact us at firstname.lastname@example.org or through our online form.
Do you ship outside the U.S.??
What's your Return Policy??
You can request an exchange or refund for all unused products within 15 days from your order date. You will be responsible for shipping the product back to us. To request an exchange or refund, contact us at email@example.com or through our online form. Please remember to include your order number and if you would like to exchange the product or receive a refund.
Color Transfer, Care and Maintenance
Why is color transfer occuring with my new gloves??
Similar to any new apparel or fabric, color transfer may occur when there’s moisture in the glove. This washes away easily and will stop occurring after a few uses.
What's the best way to clean my gloves??
Our gloves are washable, but the ideal way to care for them is to simply wash them by hand or spray them down with a fabric freshener.
Product Related Questions
What's the difference between glove styles??
Where do I find measurements for your products??
Please refer to our Sizing and Measurements Guide to determine what size is recommended for our products.